A local tire shop overtightened 3 lugnuts including 2 lockers on my Pontiac Solstice Convertable. When I went back for a rotation they were unable to remove them. I was referred to TIC Automotive and explained my situation to Jennifer. The SAE Technician found 3 stripped-threaded wheel studs and had to break them to get them loose. The owner, Mr. T, personally went and found the replacement parts, and his crew repaired and got me up and running. While I was waiting Mr. T found out I had my 80# BullBox (Pitbull/Boxer) with me, invited me to bring him in, and provided water for both of us. During my wait, I had a few conversations with 3 of the staff and they treated me courteously and professionally. They knew I was concerned about further damage to my hub and brand new Chrome wheels. I was reassured that they were taking the very best care of my car and even kept me updated while my dog slept in the waiting room. During that time I saw a happy few customers come and go and also saw how knowledgeable Jennifer and Mr. T were about their industry. I have found my Local Shop and will never go anywhere else.